FAQ

What is your delivery radius?

We deliver to a number of nearby locations. Please enter your address at checkout to see if you are within our delivery radius.
Can I request a specific flower arrangement or customise my order?

Yes! We offer customisation options for our flower arrangements. You can contact our customer service team to discuss your specific requirements and preferences via our "Contact" page or directly at FlowerBox.TeRapa@nw.co.nz. We will do our best to accommodate your request.
How do I place an order on your website?

To place an order on our website, simply browse our selection of flower arrangements and gifts and proceed to checkout. You can choose the delivery date and address during the checkout process. Otherwise, choose "free in-store pickup". Our physical address is 751 Te Rapa Road, Te Rapa, Hamilton, New Zealand.