Privacy Policy
Privacy Policy
At Flower Box, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from our online store.
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Information We Collect:
- When you visit our website, we may collect certain information automatically, including your IP address, browser type, and device information.
- When you make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.
- We may also collect information about your browsing behaviour on our website, such as the pages you visit and the products you view.
How We Use Your Information:
- We use the information we collect to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
- We may use your information to personalise your shopping experience, recommend products that may interest you, and improve our website and services.
- We may also use your information for marketing purposes, such as sending promotional emails or newsletters. You can opt out of these communications at any time.
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Data Security:
- We take the security of your personal information seriously and implement measures to protect it from unauthorised access, disclosure, or alteration.
- We use industry-standard encryption technology to secure your data during transmission and storage.
- While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
Third-Party Services:
- We may use third-party services, such as payment processors or analytics providers, to help us operate our website and fulfill orders. These third parties may have access to your personal information as necessary to perform their services.
Changes to Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services after the changes are made constitutes acceptance of the updated policy.
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Contact Us:
- If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at monique.brown@nw.co.nz.
By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Flower Box with your personal information.